以感知品质为中介变量的营销传播策略与社会化媒体营销对购物决策的影响

Putri Dwi Cahyani, Henny Welsa, Fuad Krisdiantoro
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引用次数: 0

摘要

本研究旨在探讨营销传播策略(Marketing Communication Strategy, MCS)、社交媒体营销(Social Media Marketing, SMM)、感知品质(Perceived Quality, PQ)对Shopee应用的购买决策(buy Decision, BD)的影响程度。本研究中使用的人群是访问过Shopee应用程序的消费者。本研究的样本为115名受访者,采用非概率抽样技术,采用有目的的抽样方法(基于一定标准的抽样,以使用Shopee应用程序的受访者为标准)。通过google表格进行问卷调查,收集问卷结果后使用MS Excel进行数据制表,并使用Spss version 23进行分析。本研究的结果表明,营销传播策略(MCS)不影响感知质量(PQ)。社交媒体营销(SMM)并不影响购买决策(BD)。感知品质(PQ)对购买决策有显著正向影响。营销传播策略(MCS)通过感知质量(PQ)作为中介变量对购买决策(BD)的影响已被接受。关键词:营销传播策略;社会化媒体营销;感知质量;购买决策
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE EFFECT OF MARKETING COMMUNICATION STRATEGIES AND SOCIAL MEDIA MARKETING ON BUYING DECISION WITH PERCEIVED QUALITY AS INTERVENING VARIABLES IN SHOPEE APPLICATIONS
This study aims to determine how much influence the Marketing Communication Strategy (MCS), Social Media Marketing (SMM), Perceived Quality (PQ) has on the Buying Decision (BD) on the Shopee application. The population used in this study are consumers who have accessed the Shopee application. The sample in this study was 115 respondents using the Non - Probability Sampling technique with a purposive sampling approach (sampling based on certain criteria, with the criteria of respondents who had used the Shopee application. Data was taken using a questionnaire via a google form, after the questionnaire results were collected then tabulation was carried out data using MS Excel and analyzed using Spss version 23. The results of this study indicate that the Marketing Communication Strategy (MCS) does not affect Perceived Quality (PQ). Social Media Marketing (SMM) does not affect Buying Decision (BD). Perceived Quality (PQ) has a positive and significant effect on Buying Decision (BD). The influence of Marketing Communication Strategy (MCS) on Buying Decision (BD) through Perceived Quality (PQ) as an intervening variable is accepted. Keywords: Marketing Communication Strategy; Social Media Marketing; Perceived Quality; Buying Decision
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