影响移动网站可用性的环境因素实证评估

A. Tsiaousis, G. Giaglis
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引用次数: 14

摘要

移动网站的交互质量可能会受到当前使用条件的影响。后者的特征在HCI文献中还没有得到充分的讨论,部分原因是它们在可用性研究中不容易控制。借鉴多学科理论,我们提出了一个假设环境背景对移动网站可用性影响的模型。我们将环境因素视为干扰因素,并认为环境因素对效率、有效性和感知满意度有直接和间接的影响。为了验证我们的研究假设,我们进行了一项基于初步研究结果的实验室实验。研究结果证实,环境干扰对移动网站的可用性有显著影响,因此在评估可用性时需要将其考虑在内。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An Empirical Assessment of Environmental Factors that Influence the Usability of a Mobile Website
The quality of interaction with a mobile website is arguably influenced by the prevailing conditions of use. The characteristics of the latter have not been sufficiently addressed in HCI literature yet, partly because they cannot be easily controlled in a usability study. Drawing on multidisciplinary theories, we propose a model hypothesizing on the effects of environmental context on the usability of mobile websites. We consider environmental cues as distractions and suggest both direct and moderated effects on efficiency, effectiveness, and perceived satisfaction. A laboratory experiment that was based on the results of a preliminary study was conducted to investigate our research hypotheses. The results confirmed that environmental distractions have a significant effect on mobile website usability and hence they need to be taken into account when evaluating usability.
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