调查用户价值与设计原理的整合及其对HCI设计工件的影响

Bianca Rodrigues Teixeira, Simone Diniz Junqueira Barbosa
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引用次数: 2

摘要

用户价值是软件设计的重要组成部分,但并不总是被认为是主要焦点。在执行决策活动时,用户价值可能会迷失在设计师自己的偏见中。这项工作研究了用户价值与设计基本原理技术的集成,即问题、选项和标准(QOC),以及这种集成如何反映在最终的设计工件(MoLIC交互图)上。我们对里约热内卢的计算机科学专业的学生进行了两项独立的研究。我们发现,用户价值可以使用不同的符号集成到设计原理中,例如突出显示选项或标准中所述的值(通过圈或下划线)。使用用户值的QOC方法做出的决策确实会对MoLIC图产生相关影响。设计具有强烈价值观的角色的参与者比那些使用“通用”角色的参与者得到了更丰富的结果。在第二项研究中,我们发现设计师能够识别何时将用户价值嵌入到设计工件中。这些结果鼓舞了继续研究用户价值,有可能开发新方法或更新现有的技术和符号,如QOC或MoLIC,以支持用户价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Investigating the integration of user values with design rationale and its effects on HCI design artifacts
User values are a significant part of designing software, but are not always considered the main focus. When performing decision-making activities, user values can get lost among the designers' own biases. This work studies the integration of user values with a design rationale technique, namely Questions, Options, and Criteria (QOC), and also how this integration reflects on a resulting design artifact (a MoLIC interaction diagram). We performed two separate studies with Computer Science students in Rio de Janeiro. We found that user values can be integrated into design rationale using different notations, such as highlighting the values (through circling or underlining) stated in the options or criteria. The decisions made with the QOC method using user values did result in relevant impacts on MoLIC diagrams. Participants who designed for a persona with strong values had richer results than those who used a "generic" persona. In a second study, we found that designers can recognize when user values are embedded into design artifacts. These results are encouraging to continue research regarding user values, with possibilities of developing new methods or updating existing techniques and notations such as QOC or MoLIC to support user values.
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