会展体验、满意度、品牌资产与行为意向的影响研究

Seung-Wan Ju
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引用次数: 2

摘要

目前,韩国企业以大企业为中心,开设了企业宣传馆、纪念馆、博物馆等,使其成为超越与消费者短期接触的长期交流场所。此外,企业最近还通过网站或应用程序为公司运营的企业宣传展厅提供虚拟展览体验,并与现有的展览体验并行开发。因此,本研究以体验过国内企业宣传展厅展示体验的参观者为研究对象,进行实证分析,以了解企业宣传展厅的展示体验对消费者行为意愿的影响。以下是研究结果的含义。本研究的学术意义在于,通过对企业宣传展厅的展示体验,对满意度、品牌资产和行为意向之间的关系进行了系统的实证分析,探讨了满意度、品牌资产和行为意向之间的关系。另外,在新开企业宣传展示厅或改造现有企业宣传展示厅时,它有望作为一种实用的基础材料,在制作展示体验方面更具实用性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Study on the Influences of Exhibition Experience, Satisfaction, Brand Assets and Behavioral Intention
Currently, Korean companies operate corporate promotion halls, memorial halls and museums, centering on large corporations, making them a place for long-term communication beyond the short-term contact with consumers. In addition, companies have provided recently virtual exhibition experiences through the homepage or apps to the corporate publicity exhibition halls, which are operated by the company, and are being developed in parallel with the existing exhibition experiences.Therefore, this study conducted an empirical analysis to find out the effect of the exhibit experience of the corporate publicity exhibition hall on the consumer behavioral intention with the subject of the visitors who have experienced the exhibition experience of the domestic corporate publicity exhibition hall. Followings are the implications for the results.The academic significance of this study is in that it investigated the relationship between satisfaction, brand assets, and behavioral intention through the exhibition experience in the corporate publicity exhibition hall by conducting empirical analysis of the relationship systematically. In addition, it is expected to be used as a practical basic material that can be more practical in producing exhibition experiences when newly opening a corporate publicity exhibition hall or remodeling an existing corporate publicity exhibition hall.
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