老板也会被欺负吗?职场向上霸凌的成因、影响及处理之定性调查

Muhamad Farooq Rehan, Quaisar Ijaz Khan, Raheel Mumtaz
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引用次数: 1

摘要

职场欺凌是组织环境中的一个新兴问题,如果管理不当,可能会恶化组织的正常运作,从而可能损害组织目标的实现。本研究旨在探讨职场上行霸凌的成因、影响及处理方法,其中下属以非人道的方式对抗主管。数据是通过对巴基斯坦费萨拉巴德市10名高级管理人员的半结构化访谈收集的。一项专题分析表明,不明确的管理边界、荒谬的职位描述以及员工的人际交往能力薄弱是导致向上欺凌的主要原因。本文讨论了欺凌行为对受欺凌方的个体影响以及缓解和控制欺凌行为的组织措施。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Do Bosses Get Bullied Too? A Qualitative Investigation of Causes, Impacts, and Treatments of Upward Workplace Bullying
Workplace bullying is an emerging problem in the organizational setting, that if not properly managed can deteriorate the normal functioning of an organization and consequently may harm the achievements of organizational goals. Aim of this research study is to explore the causes, impacts, and treatments of upward workplace bullying where subordinate behave in an inhumane way against supervisor. Data was collected by using semi-structured interviews with 10 persons employed at senior supervisory levels in the city of Faisalabad, Pakistan. A thematic analysis indicates that unclear managerial boundaries, absurd job descriptions, and weak interpersonal skills of the employees are the major causes of upward bullying. Individual impacts of bullying on the aggrieved parties and organizational treatments to mitigate and control the phenomenon are discussed.
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