Integrating 'context' in e-learning systems design

Whilst there is a common agreement on the need to design e-learning systems able to take into account more explicitly the 'context' in which learners operate within organizations in order to achieve higher levels of customization (personalized interaction) and impact, many different perspectives exist related to the characterization of which 'context' has to be integrated in the design process, and how to accomplish it. The objective of this paper is to report on insights generated within an EU-funded research project - LIP (Learning In Process) - aimed at providing highly contextualized e-learning systems addressing the needs of knowledge intensive organizations.