员工如何利用企业社交网络获得元知识:沟通可见性理论的验证与延伸

IF 8.7 2区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Strategic Information Systems Pub Date : 2019-09-01 DOI:10.1016/j.jsis.2019.04.001

Adrian Engelbrecht, Jin P. Gerlach, Alexander Benlian, Peter Buxmann

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引用次数: 41

摘要

员工对同事知识的了解(即元知识)是组织创造竞争优势的核心。根据沟通可见性理论，企业社交网络(ESNs)具有促进元知识长期形成的潜力。然而，关于这种潜力的研究仍然有限。通过定量研究，我们从三个方面提高了对esn如何促进元知识发展的理解:我们(1)表明，通过esn创建元知识可以跨环境工作;(2)发现esn可以导致元知识的相当直接的增加;(3)揭示管理者可以通过esn获得比非管理者更多的元知识。

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How employees gain meta-knowledge using enterprise social networks: A validation and extension of communication visibility theory

Employees’ knowledge about their coworkers’ knowledge (i.e., meta-knowledge) is central for organizations to create competitive advantages. According to Communication Visibility Theory, enterprise social networks (ESNs) have the potential to foster long-term formation of meta-knowledge. However, research about this potential is still limited. Using a quantitative study, we improve the understanding of how ESNs facilitate the development of meta-knowledge in three ways: we (1) show that the creation of meta-knowledge through ESNs works across contexts, (2) find that ESNs can lead to rather immediate increases in meta-knowledge, and (3) reveal that managers can gain more meta-knowledge using ESNs than can non-managers.

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来源期刊

Journal of Strategic Information Systems 工程技术-计算机：信息系统

CiteScore

17.40

自引率

4.30%

发文量

审稿时长

>12 weeks

期刊介绍： The Journal of Strategic Information Systems focuses on the strategic management, business and organizational issues associated with the introduction and utilization of information systems, and considers these issues in a global context. The emphasis is on the incorporation of IT into organizations'' strategic thinking, strategy alignment, organizational arrangements and management of change issues.