服务系统中社会互动与资源整合的信息技术支持价值共创与共毁

IF 8.7 2区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Strategic Information Systems Pub Date : 2022-06-01 DOI:10.1016/j.jsis.2022.101719

Mengcheng Li, Tuure Tuunanen

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引用次数: 11

摘要

本文开发了一个概念框架，以研究信息技术(IT)支持的价值共同创造和共同破坏的结构，通过信息技术介导的社会互动和资源整合的共享过程，嵌入到交互式价值形成实践中。特别指出了社会互动和资源整合的要素，并讨论了信息技术的作用。我们进行了系统的文献综述，并运用服务系统的视角对数据进行分析。我们的研究有助于从服务系统的角度确定由IT实现的价值创造现象的结构，并提出进一步研究的研究议程。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Information Technology–Supported value Co-Creation and Co-Destruction via social interaction and resource integration in service systems

The paper develops a conceptual framework to study the constructs of information technology (IT)-supported value co-creation and co-destruction through shared processes of social interaction and resource integration as mediated by IT and embedded in interactive value formation practices. In particular, the elements of social interaction and resource integration are identified, and the role of IT is discussed. We conduct a systematic literature review and analyze the data using the service system perspective. Our research contributes by identifying the constructs of value-creating phenomena enabled by IT from the service system perspective and presenting a research agenda for further studies.

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来源期刊

Journal of Strategic Information Systems 工程技术-计算机：信息系统

CiteScore

17.40

自引率

4.30%

发文量

审稿时长

>12 weeks

期刊介绍： The Journal of Strategic Information Systems focuses on the strategic management, business and organizational issues associated with the introduction and utilization of information systems, and considers these issues in a global context. The emphasis is on the incorporation of IT into organizations'' strategic thinking, strategy alignment, organizational arrangements and management of change issues.