网络直播购物对消费者购买意愿的影响因素分析*

Bing Li, Jiachen Liu
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引用次数: 0

摘要

基于刺激-身体-反应模型(S-O-R模型)和创新扩散理论(IDT),本文提出并构建了网络直播购物对消费者购买意愿影响因素的综合模型:SOR-IDT网络直播购物综合模型。通过问卷调查收集实验数据,利用结构方程模型对理论模型的假设进行验证。研究发现,商品价格、商品质量、实时互动、电商平台声誉、主播专业度对消费者风险感知有显著影响,商品质量和主播专业度对消费者感知购物价值有显著影响,感知风险、感知购物价值和实时互动对消费者购买意愿有直接显著影响。这对网络直播购物行业的发展具有理论和现实意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of Influencing Factors of Online Live Shopping on Consumer's Purchase Intention∗
On the basis of stimulus-body-response model (S-O-R model) and innovation diffusion theory (IDT), this paper puts forward and constructs a comprehensive model of the influencing factors of online live shopping on consumers' purchase intention: the comprehensive model SOR-IDT online live shopping. Collect experimental data through questionnaire surveys, and the hypothesis of the theoretical model is verified by using the structural equation model. It is found that commodity price, commodity quality, real-time interaction, e-commerce platform reputation, anchors professionalism have a significant impact on consumers' risk perception, commodity quality and anchors professionalism have a significant impact on consumers' perceived shopping value, and perceived risk, perceived shopping value and real-time interaction have a direct and significant impact on consumers' purchase intention. It has theoretical and practical significance for the development of online live shopping industry.
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