动态人机交互系统中的维修人力配置

2019 6th International Conference on Frontiers of Industrial Engineering (ICFIE) Pub Date : 2019-09-01 DOI:10.1109/ICFIE.2019.8907770

M. Nenni, Lucio Marongiu, C. Sterle, A. Sforza

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引用次数: 2

摘要

在本文中，我们讨论了动态情况下人为自动化交互(HAI)的维护劳动力分配(WA)问题。我们同时对无人驾驶地铁的控制和维护中心(CMC)的工作人员进行了传统的工作量分析和心理工作量评估。数据和结果之间的三角测量使我们能够确认精神努力对工作量的影响，它甚至揭示了客观维度所起的作用。研究结果表明，一些组织决策主要影响WA。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The Allocation of Maintenance Workforce in a Dynamic Human-Automation Interaction System

In this paper, we addressed the issue of maintenance workforce allocation (WA) for a human-automation interaction (HAI) in dynamic situations. We performed in parallel a traditional method for workload analysis and a mental workload assessment for the workforce in the Control and Maintenance Center (CMC) of a driverless metro. A triangulation among data and results has allowed us to confirm the impact of mental effort on the workload and it has even uncovered the role played by objective dimensions. Findings suggest some organizational decisions mostly impacting on WA.

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2019 6th International Conference on Frontiers of Industrial Engineering (ICFIE)

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