Macroergonomic Model of the Quality of Life of Elderly Employees for Design Purposes

In the lives of the elderly, work and the related socio-economic conditions are a significant, and often essential, part of life. The quality of life is a cumulative and multifactorial indicator. Therefore, to evaluate it, macroergonomic analysis is particularly applicable. Quality of life is thus an aggregating factor, which generally describes factors in an undoubtedly subjective manner. Currently existing methods propose to ask questions about the quality of working life in categories such as: wages, incentive systems, relations with supervisors and co-workers, market position of the company, opinions on the organization expressed by others, and organization and nature of the work. However, the evaluation of individual categories helps to a small extent to identify particularly important systemic relationships as well as expectations directed at the technical and organizational environment. Therefore, this paper presents a synthesis of methods, utilizing, among others, Macroergonomic Organizational Questionnaire Survey (MOQS), Karasek’s Job Content Questionnaire (JCQ), NIOSH Job Stress Questionnaire and NASA Task Load Index. This combination results in a research tool that not only assesses the fulfilment of each category, but also recognizes the needs of people surveyed in the specific areas.