An Exploration of Listening Teaching, Learning Problems and Their Causes at Ho Chi Minh City University of Food Industry during Covid-19

Teachers, students, and academics working with English as a second language (L2 English) have long considered listening the hardest skill to master. It has also gotten the least attention in second language acquisition and has been the least studied of the four language abilities. Using several viewpoints, during the Covid 19 era at Ho Chi Minh City University of Food Industry, this research evaluated the causes of hearing problems faced by HUFI learners at the pre-intermediate level. The study's ultimate purpose was to develop a research-based methodology to assist these students in improving their listening comprehension abilities by contributing to the knowledge of the nature of listening comprehension and the causes of issues they confront. The study looked into terms of lexical processing and spoken word recognition, learners' views, performance in phonological vocabulary exams, and recognition of words by dictation transcription, as well as learners' self-reflection after one semester of learning and instruction. Lecturers, Training Programs, Facilities, Application of Information Technology, and Support Services all have good effects on the quality of teaching English listening competence at the institution, according to the findings. The qualitative method was used to find reliable data for this research.