Annisa Retno Utami
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引用次数: 1

摘要

数字技术的发展已经改变了交易方式,其中一个发展是各种电子钱包的出现,即OVO。OVO作为Z世代广泛使用的电子钱包之一,在本研究中,旨在确定Z世代在Covid-19大流行期间对OVO电子钱包使用的看法。研究中使用的样本是100名易感年龄在18-25岁之间的受访者。使用谷歌表格向在Covid-19大流行期间使用OVO进行交易的受访者分发调查问卷。数据分析方法采用描述性分析。描述性分析用于描述Covid-19大流行期间使用OVO对消费者感知变量的研究结果。本研究结果显示,交易容易的感知值最高,得分为93分,而在inni的可信安全研究中得分最低,得分为63分。本研究的感知测量从三个感知来看,即利益,便利和安全与风险。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Persepsi Pengggunaan E-wallet OVO pada Generasi Z di Masa Pandemi Covid-19
The development of digital technology has made changes in making transactions, one of these developments with the emergence of various kinds of e-wallets, namely OVO. OVO as one of the e-wallets that are widely used by Generation Z. In this study, it aims to determine the perception of the use of OVO e-wallets in Generation Z during the Covid-19 pandemic. The sample in the study used was 100 respondents with a susceptibility age of 18-25 years. The distribution of questionnaires using a google form given to respondents who use OVO in making transactions during the Covid-19 pandemic. Data analysis method using descriptive analysis. Descriptive analysis is used to describe the results of research on consumer perception variables using OVO during the Covid-19 pandemic. The results of this study showed that the perception of ease in making transactions had the highest value with a result of 93 and the lowest result in inni's research on trustworthy security security of 63. The perception measurement in this study was seen from three perceptions, namely benefits, convenience and safety and risk.
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