Covid-19 Impact on the Internet, User Experience and Economy in Pakistan

The number of internet users is increasing every day. Almost 65% [12] of the world's population is using the internet. User experience on the internet becomes a factor of high importance. Bad users experience because of connectivity issues, speed issues and delays in query results retrieval can result in business loss to individuals, IT companies and ISP providers. In the current Covid-19 scenario, the traffic over the network increased. In Lockdown days, People limited to their home are doing each task e.g. official work, education, shopping, etc. over the internet. The high number of users and their high internet usages habits put extra load on the network. This results in bad user experience and delays in content fetching especially in developing counties like Pakistan because of the unavailability of both State-of-the-Art internet delivery infrastructure and CDN / Datacenter [13] [14]. About 32% of Pakistan's population is using the internet which is 2.47 times greater than the total number of internet users in Oceania / Australia [15]. Pakistan has a big freelancing market and these issues affected the freelancers resulting negative impact on the economy. We conducted a survey and ask people about the change in their internet habits and user experience in lockdown days.