{"title":"跨境电商平台物流服务质量与顾客忠诚度的关系:满意度和信任的中介作用","authors":"Yang Liu, Kyeong-sook Jung","doi":"10.18104/kaic.2022.37.1.107","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":368687,"journal":{"name":"Korean Academy Of International Commerce","volume":"71 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Relationship between logistics service quality and customer loyalty of a cross-border e-commerce platform through the mediating effect of satisfaction and trust\",\"authors\":\"Yang Liu, Kyeong-sook Jung\",\"doi\":\"10.18104/kaic.2022.37.1.107\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":368687,\"journal\":{\"name\":\"Korean Academy Of International Commerce\",\"volume\":\"71 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-03-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Korean Academy Of International Commerce\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.18104/kaic.2022.37.1.107\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Korean Academy Of International Commerce","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.18104/kaic.2022.37.1.107","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Relationship between logistics service quality and customer loyalty of a cross-border e-commerce platform through the mediating effect of satisfaction and trust