The Role of Self-Efficacy and Innovative Work Behaviour in Civil Servants’ Work Performance: A Conceptual Paper

This study contributes to the literature on work performance of civil servants by examining the relationship between self-efficacy, work innovative behaviour and its impact on work performance. Social Cognitive Theory was used to as the underpinning theory and a set of hypotheses was formed to test the relationship between self-efficacy and work performance, with work innovative behaviour as a mediator. Research articles, reports and dissertations related to self-efficacy, innovative work behaviour, work performance were reviewed to develop the conceptual model. This study is important in presenting a better insight into how human factors affect work performance as only handful studies have examined the mediating role of innovative work behaviour on the relationship between self-efficacy and work performance within civil servant context.