DocTalk:通过个性化的语音信息延长医生的就诊时间

Pranav Ramkrishnan, Aditya Vashistha, Edward Cutrell, W. Thies
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引用次数: 3

摘要

由于发展中地区医生稀缺,他们往往没有时间为每位患者提供详细的咨询。在本文中,我们提出了DocTalk:一个允许医生用自己的声音向低端移动电话的患者分享预先录制的音频信息的系统,从而扩展了医生的访问。DocTalk使用短信和交互式语音应答(IVR)的组合来协调医生和病人之间的这种沟通。我们描述了该系统的设计和实施,以及在与印度城市的21名医生的对话中收集的反馈。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
DocTalk: extending doctors' visits with personalized voice messages
Because doctors are scarce in developing regions, they often lack the time to provide detailed counseling to every patient. In this paper, we propose DocTalk: a system that extends doctors' visits by allowing them to share pre-recorded audio messages, in their own voice, to patients with low-end mobile phones. DocTalk uses a combination of SMS and interactive voice response (IVR) to orchestrate this communication between doctors and patients. We describe the design and implementation of the system, as well as feedback gathered in conversations with 21 doctors in urban India.
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