产品质量、价格和售后服务对本田马蒂克摩托车购买决策的影响

Ahmad Maulana Putra, Zainal Ruma, Muhammad Ilham Wardhana Haeruddin, Amiruddin Tawe, Muh. Ichwan Musa
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引用次数: 0

摘要

本研究的目的是确定产品质量、价格和售后服务对本田品牌马蒂奇摩托车单独和同时购买决策的影响。所使用的样本是100名经济与商业学院的学生,他们是根据预先确定的标准挑选出来的。数据收集方法采用问卷调查法和文献研究法。数据分析技术包括效度检验、信度检验、经典假设检验(包括正态性检验、多重共线性检验和异方差检验)、多元线性分析检验、假设检验、决定系数检验。所有自变量都具有与因变量(购买决策)相同方向的相关性。影响采购决策的最主要变量是产品质量变量。这意味着因变量购买决策可以由产品质量、价格和售后服务组成的变量来解释,其余的由其他未检查的变量来解释。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Product Quality, Price, and After-Sales Service on the Purchase Decision of Honda Matic Motorcycle
The purpose of this study was to determine the effect of product quality, price, and after-sales service on purchasing decisions for Honda brand Matic Motorbikes individually and simultaneously. The sample used was 100 students of the Faculty of Economics and Business who had been selected based on predetermined criteria. Data collection techniques were carried out by questionnaire and literature study. The data analysis technique consists of validity test, reliability test, classical assumption test which consists of normality test, multicollinearity test, and heteroscedasticity test, multiple linear analysis test, hypothesis testing, determinant coefficient test. All independent variables have a correlation that is in the same direction as the dependent variable (purchase decision). The most dominant variable influencing purchasing decisions is the product quality variable. Which means that the dependent variable purchasing decisions can be explained by variables consisting of product quality, price, and after-sales service, the rest is explained by other variables that are not examined.
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