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JURNAL LENTERA BISNIS Pub Date : 2023-01-31 DOI:10.34127/jrlab.v12i1.713

Teti Anggita Safitri

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摘要

伊斯兰投资作为一种符合伊斯兰经济学原则的投资，是一种不含高利贷成分的投资。希望通过应用伊斯兰教法投资原则，人们可以在不违反宗教规范的情况下进行投资。伊斯兰教投资的一种形式是投资伊斯兰教银行。伊斯兰银行是人民的选择，因为他们远离高利贷，此外，伊斯兰银行采用利润分享原则，因为他们通过储蓄和存款收集公共资金。伊斯兰银行是一家应用伊斯兰教法原则的银行，可以为客户提供移动银行服务，因此，通过移动银行，它可以使伊斯兰银行客户更容易进行交易，其中使用移动银行是伊斯兰教法金融技术的一种形式，不能与社区活动分开。因此，本研究旨在探讨伊斯兰金融技术在客户使用手机银行中的便利性和好处。根据已经完成的研究结果，可以得出结论:1)收益对手机银行客户满意度的影响部分地被0.008小于5%的显著性水平所表明，因此h1被接受;2)便利性对手机银行使用满意度的影响部分地被0.018 < 5%的显著性水平所表明，因此h2被接受。关键词:金融科技，伊斯兰教法，手机银行

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PENGARUH MANFAAT DAN KEMUDAHAN TERHADAP KEPUASAN NASABAH MOBILE BANKING DI BANK BRI SYARIAH

Sharia investment as an investment that is in accordance with the principles of islamic economics is an investment that does not contain elements of usury. it is hoped that by applying sharia investment principles one can invest without violating religious norms. one form of sharia investment is investment in sharia banking. islamic banks are the people's choice because they stay away from usury, besides that islamic banks apply the principle of profit sharing because they collect public funds through savings and deposits. Bank bri syariah is a bank that applies sharia principles that has access to mobile banking for its customers, so that with mobile banking it can make it easier for bri syariah bank customers to make transactions, where the use of mobile banking is a form of sharia financial technology that cannot be separated from community activities. therefore, this study aims to explore the convenience and benefits of islamic financial technology in using mobile banking for customers.Based on the results of the research that has been done, it can be concluded that 1). the effect of benefits on mobile banking customer satisfaction is partially indicated by a significance level of 0.008 less than 5% so that h1 is accepted; 2). the effect of convenience on satisfaction using mobile banking is partially indicated by a significance level of 0.018 less than 5%, so h2 is accepted.Key Words: Financial Technology, Sharia, Mobile Banking

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JURNAL LENTERA BISNIS

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