哈考特港公立医院关系管理与员工承诺

Bayo P.L., Kayii N.E.
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引用次数: 0

摘要

本研究旨在实证探讨哈考特港公立医院关系管理与员工承诺的关系。两个假设在0.05的显著性水平上进行检验。本研究采用相关研究设计,试图建立关系管理与员工承诺之间的关系。从哈科特港河州卫生部名录中列出的三家公立医院和诊所中选出了一千一百二十七名雇员。研究者选择了8级及以上的官员来计算样本量,得到了295名里弗斯参议员区雇员的样本量。为了计算样本量,研究人员选择了8级及以上的官员,从人口中得到295名员工的样本量。本研究采用的研究工具是一份经过调整的问卷,该问卷是从各种研究中生成和设计的,以获取符合研究目标的数据。采用李克特五分制问卷,分为(SA) Strongly Agree = 5, (A) Agree = 4, (SD) Strongly Disagree = 3, (DA) Disagree = 1, (UD) undetermined = 1。0.05 α水平。中试结果表明,该仪器在0.70以上,是可靠的;测量仪器的Cronbach’s alpha值为0.7,为基准。数据分析采用SPSS (Version 20)软件。研究结果显示,哈考特港公立医院的关系管理与员工承诺指标之间存在正相关关系。建议医疗保健行业的组织特别关注关系管理的各个方面,以增强承诺,包括共同的目标和价值观,因为这些变量对员工的长期承诺有重大影响
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Relationship Management and Employees’ Commitment in Public Hospitals in Port Harcourt
The purpose of this study was to empirically investigate the relationship between relationship management and employee commitment in the public hospitals in Port-Harcourt. Two hypotheses were tested at the 0.05 level of significance. This study adopted a correlational research design because it attempted to establish a relationship between relationship management and employee commitment. One thousand one hundred and twenty-seven (1127) employees from the three (3) public hospitals and clinics listed in the Directory of the Rivers State Ministry of Health in Port-Harcourt were selected. The researcher chose grade 8 and above officers to calculate the sample size, resulting in a sample size of 295 Rivers Senatorial District employees. To calculate the sample size, the researcher selected grade 8 and above officers, resulting in a sample size of 295 employees from the population. The instrument of research that was employed for this study was an adapted questionnaire that was generated and designed from various studies reviewed to capture data in line with the study objectives. A five-point Likert-type scale questionnaire was adopted, ranging from (SA) Strongly Agree = 5, (A) Agree = 4, (SD) Strongly Disagree = 3, (DA) Disagree = 1, and (UD) Undecided = 1. 0.05 alpha level. The results of the pilot testing indicate that the instrument is reliable since it is above 0.70; the Cronbach’s alpha of the measuring instrument is 0.7, which is the benchmark. For data analysis, SPSS (Version 20) was used. The results of the study revealed a positive relationship between relationship management and indicators of employees’ commitment in the Port Harcourt public hospitals. It was recommended that organizations in the healthcare industry pay special attention to all aspects of relationship management to enhance commitment, including shared goals and values, as these variables have a significant impact on long-term employee commitment
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