{"title":"网络参与、信任和安全感知对网上人寿保险购买态度的影响","authors":"Mingzhe Tang","doi":"10.1145/3421682.3421696","DOIUrl":null,"url":null,"abstract":"Life insurers in Taiwan are major players in the finance industry in terms of asset ratio and business size. However, they stumbled at the path of converting the traditional agent-sales channel to internet despite the high internet penetration rate in Taiwan. This study investigates the role of internet involvement, trust and perceived security on attitude toward purchasing life insurance online. It broadens our knowledge of factors behind consumers’ attitude. All in all, the outcomes of this study support the proposed hypothesis and thereby contribute to the understanding of consumer behaviors toward online purchasing in life insurance sector.","PeriodicalId":389166,"journal":{"name":"2020 The 4th International Conference on E-Society, E-Education and E-Technology","volume":"12 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"The Role of Internet Involvement, Trust and Perceived Security on Attitude Toward Purchasing Life Insurance Online\",\"authors\":\"Mingzhe Tang\",\"doi\":\"10.1145/3421682.3421696\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Life insurers in Taiwan are major players in the finance industry in terms of asset ratio and business size. However, they stumbled at the path of converting the traditional agent-sales channel to internet despite the high internet penetration rate in Taiwan. This study investigates the role of internet involvement, trust and perceived security on attitude toward purchasing life insurance online. It broadens our knowledge of factors behind consumers’ attitude. All in all, the outcomes of this study support the proposed hypothesis and thereby contribute to the understanding of consumer behaviors toward online purchasing in life insurance sector.\",\"PeriodicalId\":389166,\"journal\":{\"name\":\"2020 The 4th International Conference on E-Society, E-Education and E-Technology\",\"volume\":\"12 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-08-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2020 The 4th International Conference on E-Society, E-Education and E-Technology\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3421682.3421696\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2020 The 4th International Conference on E-Society, E-Education and E-Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3421682.3421696","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
The Role of Internet Involvement, Trust and Perceived Security on Attitude Toward Purchasing Life Insurance Online
Life insurers in Taiwan are major players in the finance industry in terms of asset ratio and business size. However, they stumbled at the path of converting the traditional agent-sales channel to internet despite the high internet penetration rate in Taiwan. This study investigates the role of internet involvement, trust and perceived security on attitude toward purchasing life insurance online. It broadens our knowledge of factors behind consumers’ attitude. All in all, the outcomes of this study support the proposed hypothesis and thereby contribute to the understanding of consumer behaviors toward online purchasing in life insurance sector.