高职旅游学生口语交际理解、能力与表现的调查研究

Anggia Sri Ryzky, W. Kusriandi
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引用次数: 1

摘要

本研究分析了学生在口语课堂上的交际表现和交际能力。本研究还测量了学生的沟通理解水平及其与沟通表现和能力的相关关系。本研究共有30名来自SMK Pariwisata Kosgoro Cirebon的二年级学生参加。通过问卷调查、表达测试(沟通表现得分)和访谈测试(沟通能力得分)收集数据。采用相关性研究探讨各变量之间的关系。从学生的表现来看,66.7%的学生在面试测试中得分低于学校标准分(75分),70%的学生得分低于标准分。参与者对公开演讲的恐惧程度最高,对小组讨论的恐惧程度最低。其中,43.3%的学生为中等水平,56.7%的学生为高水平。沟通理解与沟通表现呈负相关。而交际理解与交际能力的相关结果显示,交际能力与交际绩效之间存在极低的正相关关系,而交际能力与交际绩效之间存在较高的正相关关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Examining Oral Communication Apprehension, Competence and Performance among Tourism students in Vocational High School
This study, analyzed the students’ communication performance and competence in the speaking class. This study also measured the students’ communication apprehension level and its correlation with communication performance and competence. 30 students of second year students of SMK Pariwisata Kosgoro Cirebon took part in this study. The data were gathered through questionnaire, presentation test to get the score of communication performance and interview test to get the score of communication competence. The correlation study was used to investigate the relation of each variable. The result from the students’ performance showed that 66,7% of the students scored below the school standard score (75) and 70% of the students scored below standard score in the interview test. The participants showed the highest apprehension to public speaking and the lowest apprehension to group discussion. Their level of apprehension showed that 43.3% students were in moderate level and 56,7% students were in high level of apprehension. It was also found that communication apprehension was negatively correlated with communication performance. While the result from the correlation between communication apprehension and competence showed that there was a very low positive correlation but, there was a high positive correlation between communication competence and performance.
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