Cyberspace

Abstract The Internet has proven an exceptional tool for employees but it also has been shown to have many negative aspects. It can and does become a diversion from work; employees send personal e-mails, pay bills, etc., all while “on the clock.” For most these are but minor interruptions to productivity. However, for others it is a means to visit pornographic sites, send hate mail, etc., while at work. Employee assistance programs are being asked to help employees who abuse or are addicted to the Internet. For these individuals Internet capabilities hamper work performance, and result in family and/or legal troubles. To comprehend and respond appropriately to such issues, Information Technologies (IT) must be understood (Hines, 1994).