数字营销、产品质量和价格对nim商店购买决策的影响及其对顾客满意度的影响

Farreza Farreza, W. Wahyuningsih, A. Asngadi
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引用次数: 1

摘要

本研究以消费者满意度为中介变量,探讨数位行销、产品品质与价格对消费者购买决策的影响。人口是在尼姆商店购物的帕卢人。研究类型为解释性研究,采用定量方法,总样本为100名受访者。数据分析技术采用偏最小二乘法(PLS),抽样技术采用结构方程建模(SEM)方法。研究结果表明,数字营销对购买决策有显著影响;产品质量对采购决策有显著影响;价格对购买决策有显著影响;购买决策对购买满意度有显著影响;数字营销对购买满意度有显著影响;产品质量对购买满意度有显著影响;价格对购买满意度有显著影响;数字营销通过购买决策对购买满意度没有直接影响;产品质量通过购买决策对购买满意度的直接影响;价格通过购买决策对购买满意度的直接影响。关键词:数字营销,产品质量,价格,消费者满意度,购买决策
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE INFLUENCE OF DIGITAL MARKETING, PRODUCT QUALITY, AND PRICE ON THE DECISIONS TO PURCHASE AT NIM SHOP AND ITS IMPACT ON THE SATISFACTION OF CUSTOMER
This research aims to determine the influence of Digital Marketing, Product Quality, and Price on Purchasing Decisions with Consumer Satisfaction as an Intervening Variable. The population was the people of Palu who shop at Nim Shop. Type of the research was explanatory research using a quantitative approach with a total sample of 100 respondents. The data analysis technique used Partial Least Square (PLS) with the sampling technique applied the Structural Equation Modeling (SEM) method. The results of the research show that digital marketing has a significant influence on purchasing decisions; Product quality has a significant influence on purchasing decisions; Prices have a significant influence on purchasing decisions; Purchase decisions have a significant influence on purchase satisfaction; Digital marketing has a significant influence on purchase satisfaction; Product quality has a significant influence on purchase satisfaction; Price has a significant influence on purchase satisfaction; There is no direct influence of digital marketing on purchase satisfaction through purchasing decisions; The direct influence of product quality on purchase satisfaction through purchasing decisions; The direct influence of price on purchase satisfaction through purchasing decisions.   Keywords: Digital Marketing, Product Quality, Price, Consumer Satisfaction, Purchase Decision
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