COVID-19 AND EMOTION MANAGEMENT

This study tries to analyze the pandemic situation created by the COVID-19 that has changed the content and dynamics of work in almost all organizations, which is still an ongoing global health crisis. At the same time, its impact on the world economy, with short - and long-term difficulties for business, is growing exponentially. Significant tasks in almost all organizations have been suspended or postponed indefinitely. Managers have adapted to the role of a “virtual manager” and have come to terms with the fact that their colleagues work “elsewhere” and “independently.” COVID-19 reality has made it a priority for organizations to move work from office to home, take care of employee health and protect employees from the spread of the virus. E-mail, messengers, and video-conferencing platforms have replaced work and face-to-face communication with colleagues. Thus, in the context of the economic crisis and pandemic, modern management needs a study that takes into account the role and significance of specific emotions in managerial and socio-economic processes. Article visualizations: