The Role of Digital Literacy Level and Perception of Organizational Support in Distance Education Performance of Instructors

The main purpose of this study is to measure the performance of the employees working as instructors in higher education institutions in the distance education process and to determine the role of digital literacy and perceived organizational support variables in this performance. In addition, determining the relationships between instructors’ distance education performance, digital literacy levels and organizational support perceptions according to demographic variables is another aim of this study. The research was carried out within the framework of the relational survey model, which is one of the quantitative research methods. In the study, 289 instructors were reached by using the simple random sampling method. As a result of the research, it was determined that the instructors showed high performance in the distance education process. It has been found that the level of digital literacy and the perception of organizational support are important predictors of distance education performance. In future studies, the effects of different variables on positive organizational behavior such as organizational commitment, job satisfaction, organizational justice and organizational virtue on distance education performance can be examined.