探索人力资源管理实践对员工保留的影响:来自卡塔尔食品和饮料行业的证据

O. D. Awolusi, Shirley Shamen Jayakody
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引用次数: 3

摘要

员工流动被认为是卡塔尔商业组织的一个巨大问题。卡塔尔食品和饮料行业的组织试图通过使用合适的人力资源政策来留住员工。因此,本文分析了卡塔尔餐饮行业人力资源管理实践对员工保留的影响。在本研究中,研究者采用简单的随机抽样方法来选择卡塔尔餐饮行业的员工,以尽量减少抽样误差或数据波动和偏差的可能性。根据样本量计算,共使用41个样本进行数据收集。但只有35名受访者填写了问卷。因此,本研究只使用了35个样本。因此,调查问卷是研究的工具。问卷有14个封闭式问题,分为人口和非人口两部分。考虑到研究目的,本研究采用了定量的数据分析方法。调查回复被转换为数值,因为这些是通过可复制的量表收集的。采用推理分析、信度分析、相关分析和多元回归分析对假设进行检验。研究认为:人力资源招聘政策、培训与发展计划、绩效考核体系;奖励制度是卡塔尔餐饮行业留住员工的重要决定因素。具体来说,员工流失率上升的原因有:缺乏成长机会、沟通不畅、促销活动不当、文化和价值体系错位、决策能力不足、员工福利、工作与生活不平衡、工作职责经常变化等。因此,本研究建议:更多的员工参与人力资源管理政策的制定和实施,改善员工的薪酬,社会认可,有效的高层管理支持,以及改善卡塔尔餐饮行业的培训和发展。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring the Impact of Human Resource Management Practices on Employee's Retention: Evidence from the Food and Beverage Industry in the State of Qatar
Employee turnover is stated as a huge issue concerning business organizations in Qatar. The organizations in the food and beverage industry of Qatar try to retain the employees by using suitable and appropriate human resource policies. Consequently, the paper analyzed the influence of human resources management practices on employee’s retention in the food and beverage industry of Qatar. In the present study, the researcher used a simple random sampling method to select the employees in the F&B industry in Qatar to minimize the chances of sampling error or fluctuations and biases in the data. According to the sample size calculation, 41 samples were used for data collection. But only 35 respondents were given responses to questionnaire filling. Therefore, 35 samples were only used in this study. Thus, a survey questionnaire was the research instrument. The questionnaire contained 14 close-ended questions, divided, into two sections, demographic and non-demographic. Considering the study objectives, the quantitative, data analysis method was applied in this study. The survey responses were converted into numeric values as those were collected through a replicable scale. Inferential, reliability, correlation and multiple regression analysis were applied to test the hypotheses. The study concluded that HR Recruitment policy, Training, and development program, Performance appraisal system; Reward system are important determinants of employee retention in the food and beverage industry of Qatar. Specifically, the reasons for increasing employee's turnover are lack of growth opportunities, poor communication, improper promotional activities, and misalignment of culture and value system, lack of decision-making ability, employee welfare, work-life imbalance and regular changes in job responsibilities. The study, therefore, recommended the following: greater employee’s involvement in the HRM policy formulation and implementation, improved employee’s compensation, social recognition, efficient top management support, as well as improved training and development in the food and beverage industry in Qatar.
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