数字解决方案是提高旅游目的地经济安全和吸引力水平的关键因素

Darya A. Andreyeva, S. Bogolyubova, V. Bogolyubov, A. Malinin
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引用次数: 2

摘要

数字技术和在其基础上做出的决策不仅影响信息处理的速度、业务流程和游客的识别、内容填充,而且还影响复杂的积极旅游体验的形成和度假目的地的选择。数字化进程对社会经济系统主体的经济安全水平有着不可否认的积极影响。在疫情蔓延造成的流行病学不利形势下,经济安全受到广泛威胁,旅游服务需求几乎降至零,需要寻找新的工具和方法来解决旅游目的地的吸引力问题。研究的相关性在于,数字化客观上是认识世界最重要的工具,可以解决旅游经济安全的已知问题和新问题,以最有效的方式满足旅游服务需求。旅游服务的复杂性决定了目的地基础设施的多样性,以及在娱乐活动周期实施的各个阶段确保经济安全的综合方法的需求——从组织安全的转移、住宿和餐饮,以满足监管文件的要求,到确保游览服务的所有类型的安全,并提供最完整的附加服务。作者表明,在旅游业中使用数字技术可以揭示目的地的吸引力属性,这些属性对游客更有吸引力,这反过来又提高了社会经济系统主体的经济安全水平。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Digital solutions as a key element in improvement of levels of economic security and attractiveness of tourist destinations
Digital technologies and decisions made on their basis influence not only the speed of information processing, identification of business processes and tourists, content filling, but also the formation of the complex positive tourist experience and the choice of a destination for a vacation. Digitalization processes have an undeniable positive effect on the level of economic security of subjects of the socio-economic system. In the context of unfavorable epidemiological situation caused by the spread of COVID-19, when there was an extensive threat to economic security, and the demand for tourism services fell virtually to zero, there is a need to find new tools and methods to solve the problem of the attractiveness of tourist destinations. The relevance of the study is that the digitalization acts objectively as the most important tool for understanding the world, allowing to solve both known and new problems of economic security of tourism and satisfying the needs of tourist services in the most effective way. The complex nature of the tourist service determines the diversity of the destination infrastructure and the need for an integrated approach to ensuring economic security at all stages of the implementation of the cycle of recreational activities - from organizing a safe transfer, accommodation and meals that meet the requirements of regulatory documents to ensuring all types of security for excursion services and providing the most complete set of additional services. The authors have shown that the use of digital technologies in the tourism industry allows to reveal such attractiveness properties of destination which are more appealing to the tourists, which, in turn, increases the level of economic security of the subjects of the socio-economic system.
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