互动媒体对幼儿中心满意度的评价

Tzong-Ming Wey, Ming Wei Weng, L. Lee
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引用次数: 0

摘要

摘要本研究旨在分析台湾地区托儿所的服务品质、满意度及家长对服务品质的关注程度对托儿所选择的影响。采用PZB模型探讨幼儿中心的认同与满意度。目标是增加学生入学率,其中声誉起着重要作用,儿童服务的设计和提供是至关重要的因素,应被视为一种营销工具,以及行政程序的关键部分。因此,托儿中心的负责人应该意识到托儿中心的服务质量有待提高。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Satisfaction Evaluation of Child Care Center with Interactive Media
The aim of this paper was to analyze the roles that service quality of full-time child care in centers, satisfaction and about parents’ attention to quality in making child care choices in Taiwan. The PZB model was used to explore the identification and satisfaction of child care center. The goal is to increase student enrollment, in which reputation plays an important role, the design and delivery of child services are crucial factors and should be seen as a marketing tools, as well as a critical part of the administrative process. Therefore, directors in child care center should be aware that the service quality of center needs to be improved.
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