领导激励语言——员工活力的燃料

Shahzaib Murtaza, Edina Molnár
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摘要

本研究探讨由领导激励语言决定的组织文化对员工活力的影响。众所周知,组织以其为员工的福祉和活力而发展和维护的文化而闻名。学习型组织的主要焦点是为员工提供一个充满活力的文化,让他们感到舒适,并成长为专业人士。文化本身并不能保证员工的满意度和活力——还有其他因素在起作用。在所有不同的因素中,在本研究中,领导者激励语言是一个关键的因素,它可以干扰或提高员工的工作活力。理论背景是建立在激励语言理论的基础上,它提供了一个模型,帮助理解领导者如何使用语言,即言语交流如何影响组织的员工。一项调查是通过随机抽样从巴基斯坦的各银行和跨国公司收集数据进行的,从这些部门工作的人那里得到270份回复,分析了所有三个变量,领导者激励语言,组织文化和员工活力,可以很容易地测量。受访者在公司的平均服务年限接近5年,平均年龄为26.2岁。本研究结果表明,领导者激励语言对员工工作活力具有正向影响,强化了组织文化与员工工作活力之间的关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Leader motivating language – The fuel for employee vitality
This study investigates the impact of organizational culture on employee vitality determined by leader motivating language. It is common knowledge that organizations are known for the culture they develop and maintain for their employees’ well-being and vitality. The prime focus of learning organizations is to provide their employees with a vibrant culture where they feel comfortable and grow as professionals. Culture alone does not guarantee employee satisfaction and vitality – there are other factors that play a role. From all the different factors, in this study, leader motivating language is taken as a pivotal one, which can either disturb or improve employee vitality at work. The theoretical background is built on the motivating language theory, which provides a model, helping to understand how the language leaders use, that is, speech communication affects the organization’s employees. A survey was conducted to collect data from various banks and multinational firms in Pakistan through random sampling – 270 responses from people working in these sectors, for which all the three variables, leader motivating language, organizational culture, and employee vitality, could be measured easily, were analysed. The respondents’ average length of service in their company was nearly five years and their mean age was 26.2 years. The results of this study show that leader motivating language has a positive impact on employee vitality at work and strengthens the relationship between organizational culture and employee vitality.
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