{"title":"云计算:服务质量问题:云服务水平管理架构概述","authors":"G. Motta, Linlin You, D. Sacco, N. Sfondrini","doi":"10.1109/ICSSI.2013.48","DOIUrl":null,"url":null,"abstract":"The paper presents a framework for quality management of Cloud Services, that aims to meet requirements of both providers and enterprises. In providers, a capacity planning phase forecasts the load in order to identify resources, while a quality aware cloud balances in real time SLM and efficiency. In enterprises, a dynamic SLA negotiation system chooses the most convenient provider for commodity services, while a dashboard enables enterprises to analyze the business impact of the cloud Qos. Finally, an independent authority verifies the actual QoS that is delivered by providers to enterprises.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"44 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"12","resultStr":"{\"title\":\"Cloud Computing: The Issue of Service Quality: An Overview of Cloud Service Level Management Architectures\",\"authors\":\"G. Motta, Linlin You, D. Sacco, N. Sfondrini\",\"doi\":\"10.1109/ICSSI.2013.48\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The paper presents a framework for quality management of Cloud Services, that aims to meet requirements of both providers and enterprises. In providers, a capacity planning phase forecasts the load in order to identify resources, while a quality aware cloud balances in real time SLM and efficiency. In enterprises, a dynamic SLA negotiation system chooses the most convenient provider for commodity services, while a dashboard enables enterprises to analyze the business impact of the cloud Qos. Finally, an independent authority verifies the actual QoS that is delivered by providers to enterprises.\",\"PeriodicalId\":125572,\"journal\":{\"name\":\"2013 Fifth International Conference on Service Science and Innovation\",\"volume\":\"44 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2013-05-29\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"12\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2013 Fifth International Conference on Service Science and Innovation\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/ICSSI.2013.48\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2013 Fifth International Conference on Service Science and Innovation","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICSSI.2013.48","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Cloud Computing: The Issue of Service Quality: An Overview of Cloud Service Level Management Architectures
The paper presents a framework for quality management of Cloud Services, that aims to meet requirements of both providers and enterprises. In providers, a capacity planning phase forecasts the load in order to identify resources, while a quality aware cloud balances in real time SLM and efficiency. In enterprises, a dynamic SLA negotiation system chooses the most convenient provider for commodity services, while a dashboard enables enterprises to analyze the business impact of the cloud Qos. Finally, an independent authority verifies the actual QoS that is delivered by providers to enterprises.
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