使用移动销售票务应用优化销售

I. Gautama, Henkie Ongowarsito, R. Aryanto, Erwin Andrew
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引用次数: 1

摘要

在这个时候,衡量消费者满意度是非常重要的。各种各样的努力,活动,甚至科学继续发展,然后作为一个基准,以提高客户满意度水平。服务质量和排队变得非常重要,特别是在电影院的业务中,公司要给消费者带来满意。基于同样的事情,那就是考虑给消费者带来满足感,特别是对于那些有爱好或习惯去电影院看电影的消费者。通过对问卷进行划分的过程,作者试图获得和了解消费者在实际购票过程中所遇到的制约和障碍。通过这些活动,我们发现最常见的障碍是售票处排队的人数,特别是在节前几天或节假日观看时。消费者需要花费大约10 -15分钟的时间来获得购票的机会。这就是为什么作者试图提供替代方案,有望成为克服所遇到的问题的一种替代方案,特别是克服为消费者提供的队列带来的不便。随着信息技术的发展,许多公司着眼于利用技术为消费者提供满意度。作者利用这个机会开发了一个基于系统的移动售票系统。根据调查,印尼约有2.3亿手机用户。因此,今天移动应用领域的市场和商业机会是非常积极的。笔者以android为基础操作系统开发了移动影院售票系统。移动销售票务应用程序的分析与设计采用了面向对象的分析与设计方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Optimizing sales using mobile sales ticketing application
Levels of consumer satisfaction be measured very important at this time. Variety of efforts, activities, and even science continue to be developed which are then used as a benchmark to improve customer satisfaction levels. Quality of service and the queue becomes very important to note the company to give satisfaction to the consumers especially in the business of cinema. Based on the same thing, which is by considering give satisfaction to the consumer, especially for consumers who have a hobby or a habit to watch at the cinema. Through the process of division of the questionnaire, the authors attempt to obtain and to know constraints and obstacles that occur in practice in the consumer getting a movie ticket. Through these activities, showed where the most common barrier is the number of queues that occur at the ticket counter, especially when watching in the days before the holiday or holidays. Consumers need to spend some time around 10 -15 minutes to get the opportunity to purchase tickets. That is why the author tries to provide alternatives that are expected to be one alternative to overcome the problems experienced, particularly to overcome the inconvenience of the queue which provides consumers. Over its growing information technology, many companies looked at the use of technology in providing satisfaction to consumers. This opportunity was be utilized by the authors in developing a system-based mobile ticket sales. Based on the survey, in Indonesia there are about 230 million mobile. Therefore, market and business opportunities in the mobile application area are very positive today. The author developed mobile cinema ticket sales system on Androids as the basis operating system. The analysis and design of the mobile sales ticketing application is using object oriented analysis and design methodology.
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