Introductory Chapter: KM in Mission Critical Environments - Process vs. People!

Unlike safety that is purely human focused, security is regarded as freedom from unacceptable risk of harm to people, loss to business and property or the natural environment. Unlike safety, security is characterised by malicious intent within the cyber, physical and organisational context and as yet not generally regulated. However, in the same manner as safety, assurance of security of complex products and services is another major challenge in mission critical systems.