Revealing hidden issues and assessing intangible assets in organisations and communities

This paper aims to discuss possible ways of making sense of the tacit issues of a system, and aspects of the organisational or community life that usually remain hidden; yet, are considered of crucial importance. Different methodological tools, following linearity and complexity will be discussed, while special attention will be given on the limitations encountered in using such assessment tools provided by both approaches. Finally, a new assessment tool, based on archetypes and aided by geometry will be presented.