巴厘岛Losari villa - legian酒店和Losari Sunset Road酒店2019冠状病毒病影响的恢复和生存策略

I. Widawati, Titien Damayanti Damayanti, Ni Ketut Mareni, I. W. Tuwi
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引用次数: 0

摘要

2019冠状病毒病大流行疫情导致经济部门大幅下滑,尤其是巴厘岛旅游业,因为旅游业是巴厘岛经济的支柱。酒店业亦受此影响,港价下跌。本研究旨在探讨Covid-19对THK, ADR和Revpar Hotel Losari Villas-Legian和Hotel Losari Sunset Road Bali的影响,以及如何实施生存策略和恢复策略以生存。这家酒店有不同的目标市场,Losari Villas Legian酒店的目标市场是外国游客,而Losari第二日落路酒店的目标市场是智慧。本研究采用探索性质的研究方法,于2021年8月至10月期间通过观察、访谈、文献研究等方法进行。通过数据收集处理定性和定量数据;数据还原;显示数据;图结论与验证,从成本控制人员,销售和市场经理,人力资源经理,收益经理,总经理和酒店业主。应急计划理论包括事件响应灾难,灾难恢复计划,业务连续性计划,以及RTO, RPO, MTD和WRT路线图,以分析如何处理危险情况的各个阶段,以及克服发生的灾难或危机的能力。本研究结果表明,THK、ADR、RevPar下降,导致酒店收入下降。同时,实施生存战略,通过实施营销、人力资源、运营、财务、IT和研发战略来保持酒店业务的弹性;通过制定一个战略恢复计划模型,将战略恢复计划分为六个阶段。生存战略和复苏战略的实施为酒店管理层继续经营酒店经营提供了有利条件。关键词:客房入住率,平均每日房价,每间客房,酒店收入,酒店经营弹性
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Recovery & Survival Strategies of The Impact of Covid-19 at Hotel Losari Villas-Legian and Hotel Losari Sunset Road Bali
The Covid-19 Pandemic outbreak has caused the economic sector to decline drastically and especially Bali tourism on all fronts, because the tourism sector is the mainstay of the Balinese economy. This impact was also experienced by the hotel industry with a decrease in THK. This research aims to explore how the impact of Covid-19 has had on THK, ADR and Revpar Hotel Losari Villas-Legian and Hotel Losari Sunset Road Bali, and how strategies for survival and recovery strategies have been implemented to survive. This hotel has a different target market, Hotel Losari Villas Legian with the target market for foreign tourists, and Hotel Losari Second Sunset Road with the target market for wisdom. This exploratory qualitative research approach was carried out for the period August - October 2021 through observation, interviews, literature study. Qualitative and quantitative data are processed by means of Data Collection; Data Reduction; Display Data; Figure Conclusion and Verification, obtained from cost controller, sales and marketing manager, human resource manager, revenue manager, general manager and hotel owner. Contingency Plan theory includes Incident Response Disaster, Disaster Recovery Plan, Business Continuity Plan, and RTO, RPO, MTD, and WRT Route Maps to analyze how the stages of dealing with a hazard situation, and the ability to overcome a disaster or crisis that occurs. The results of this study indicate that THK, ADR, RevPar have decreased which resulted in decreased hotel revenue. Also, carry out a survival strategy to maintain the resilience of the hotel business by carrying out strategies in marketing, HR, operations, finance, IT and research and development; Recovery Strategy by developing a Strategic Recovery Plan Model with six stages of a strategic recovery plan. The implementation of the survival strategy and recovery strategy provides benefits for hotel management to continue to run hotel operations. Keywords: room occupancy rate, average daily rate, revpar, hotel revenue, hotel business resilience
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