创新与技术对服务卓越性的影响研究——以印度银行业为例

2022 International Conference on Computing, Communication, and Intelligent Systems (ICCCIS) Pub Date : 2022-11-04 DOI:10.1109/ICCCIS56430.2022.10037731

D. Chauhan, A. Sharma, S. Sahana, M. Dharwal, Anup Srivastava

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引用次数: 0

摘要

银行提供新的创新和不断更新的产品，这些产品是可靠的。银行的技术是最新的和安全的。银行提供快捷有效的手机银行和网上银行服务。印度的银行业受到良好的监管。收入的增加预计将增加农村地区对金融服务的需求，推动该行业向前发展。在目前的情况下，银行需要专注于卓越的服务，因为它有助于降低运营成本，并拥有竞争优势，客户保留，提高盈利能力，提高效率和财务绩效的全部好处。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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A Study on Effects of Innovation and Technology on Service Excellence:In Context to Indian Banking Sector

Bank provides new innovations and continually updated products which are reliable. Bank’s technology is latest and secure. Bank provides effectively and efficiently mobile banking and internet banking. The banking industry in India is well-regulated. Rising earnings are projected to increase the need for financial services in rural regions, propelling the industry forward. In the present scenario, banks are needed to focus on service excellence as it helps to cut the operating cost & holds complete benefits of competitive advantage, customer retention, increased profitability, increased efficiency, and financial performance.

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2022 International Conference on Computing, Communication, and Intelligent Systems (ICCCIS)

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