A Study on How to Use the International Standard of Social Media Use Guidelines in Emergencies (ISO 22329: 2021)

This study aimed to investigate how to utilize ISO international standard (i.e., Guidelines for Using Social Media in Emergency: ISO 22329) in Korea. The research method was systematic literature review. In so doing, the paper initiated to examine the Framework Act on Korean Disaster and Safety Management, the requirements of ISO 22329, and other disaster management laws in the nation. The result was that Korea could not address the process of emergency operation, appropriate procedure establishment, and emergency monitoring system. In addition, the extent of cooperation among social media experts was not satisfactory. Hence, this paper strongly advocated for the importance of social media standards during the occurrence of various emergencies. In the future, we hope than research on imporving emergency response by using social media standards will continue.