认知工作分析的分类

J. Rasmussen
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引用次数: 14

摘要

讨论了在现代动态工作环境中支持工作的信息系统的设计。人-工作界面的设计应符合用户适应新工作系统后的需要和偏好。系统设计必须基于对工作系统本身实际功能的分析,为此,有必要阐述工作系统设计背后的意图和原因。作者回顾了这个分类法,这是几年的实地研究和支持系统设计的结果,以说明一些已经发现的重要的潜在应用
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A taxonomy for analysis of cognitive work
The design of information systems in support of work in a modern, dynamic work environment is discussed. The human-work interface should be designed so as to match user needs and preferences when they have adapted to new work systems. System design must be based on analyses of the actual functionality of the work system itself and, for this purpose, a formulation of the intentions and reasons behind the work system design is necessary. The author reviews the taxonomy which is a result of several years of field studies and support system design to illustrate some of the potential applications which have been found to be important.<>
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