旅行社和旅游信息中心的机器人、人工智能和服务自动化

Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality Pub Date : 2019-10-14 DOI:10.1108/978-1-78756-687-320191011

Maya Ivanova

{"title":"旅行社和旅游信息中心的机器人、人工智能和服务自动化","authors":"Maya Ivanova","doi":"10.1108/978-1-78756-687-320191011","DOIUrl":null,"url":null,"abstract":"Originality/value: TAs have certainly embraced technology integration as the only pathway to remain competitive and viable. The future development of RAISA in TAs seem to progress to full automation and AI integration where appropriate. The most challenging obstacles connected with technology introduction in TAs seem to be legal regulations, personal data protection, security issues and technical compatibility, but also moral issues like ethics and cultural understanding.","PeriodicalId":254091,"journal":{"name":"Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality","volume":"202 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":"{\"title\":\"Robots, Artificial Intelligence, and Service Automation in Travel Agencies and Tourist Information Centers\",\"authors\":\"Maya Ivanova\",\"doi\":\"10.1108/978-1-78756-687-320191011\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Originality/value: TAs have certainly embraced technology integration as the only pathway to remain competitive and viable. The future development of RAISA in TAs seem to progress to full automation and AI integration where appropriate. The most challenging obstacles connected with technology introduction in TAs seem to be legal regulations, personal data protection, security issues and technical compatibility, but also moral issues like ethics and cultural understanding.\",\"PeriodicalId\":254091,\"journal\":{\"name\":\"Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality\",\"volume\":\"202 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-10-14\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"6\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1108/978-1-78756-687-320191011\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/978-1-78756-687-320191011","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 6

摘要

原创性/价值:助教们肯定将技术整合作为保持竞争力和可行性的唯一途径。RAISA在TAs的未来发展似乎会朝着完全自动化和人工智能集成的方向发展。与技术引入相关的最具挑战性的障碍似乎是法律法规，个人数据保护，安全问题和技术兼容性，但也有道德问题，如伦理和文化理解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Robots, Artificial Intelligence, and Service Automation in Travel Agencies and Tourist Information Centers

Originality/value: TAs have certainly embraced technology integration as the only pathway to remain competitive and viable. The future development of RAISA in TAs seem to progress to full automation and AI integration where appropriate. The most challenging obstacles connected with technology introduction in TAs seem to be legal regulations, personal data protection, security issues and technical compatibility, but also moral issues like ethics and cultural understanding.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality

自引率

0.00%

发文量