Students’ Perception of Online Learning Quality and Preference for the Online Learning Model

Aims: As a result of the novel coronavirus (COVID-19) pandemic, the traditional face-to-face learning approach at tertiary institutions was replaced by an online learning model. This has a significant impact on tertiary students, teachers, and administrators, particularly in Ghana, where online learning has not been widely used in the past. The current study looked at how students' perceptions of the quality of their online learning experiences affected their acceptance of the paradigm before and after the COVID-19 prevalence. Study Design: The study adds to the body of knowledge by assessing how well the modified DeLone and McLean information systems success model applies to online learning. Place and Duration of Study: Technical Universities in Ghana between September 2021 and May 2022. Methodology: Structured questionnaires were used to obtain primary data from 1386 students at Ghana's technical universities. The study employed the multiple linear regression model to examine the effects of class and gender on students' opinions of the quality and preferences for the online learning model. Results: The study's findings revealed that the online learning system provided quality service to students, with a mean response value (MRV) ranging from 3.74 to 4.52. It was also discovered that 72% of students preferred online learning because of the system quality, information quality, and service quality provided. Conclusion: Students must be encouraged to pursue online education that is appropriate, cutting-edge, and useful if they are to succeed and remain relevant in the digital age. Tertiary institution administrators are being encouraged to improve the quality of the online learning environment for both students and teachers.