Information Technology Issues in Turkey

In this chapter, we report organizational, technological and individual information technology (IT) issues of Turkish IT workers. The participants of our survey are mostly young IT professionals, working full time in non-managerial positions. IT reliability and efficiency, security and privacy, and outsourcing were among the most pressing organizational issues. Among technology issues, business intelligence and analytics, enterprise application integration, and networks and telecommunications were the top concerns. Cost reduction and globalization were among the least important organizational IT-related issues, while cloud computing and collaborative and workflow tools were the least important technology issues. Turkish IT employees seem to be satisfied with their work and perceived their workloads to be meaningful. They exhibited moderate levels of turnover intention and felt pretty secure in their jobs.