用我的方式看:用病人、家庭/照顾者和员工的故事来激励和激励NHS员工

Thérése Hegarty
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引用次数: 0

摘要

©2018作者。由Archetype Health Pty Ltd出版。这是一篇基于CC BY-NC-ND 4.0许可的开放获取文章。SIMW (See it my way)模式始于2010年,它是一个免费的、现场的、季度性的讲故事活动,面向患者、护理人员和工作人员,持续一小时。患者分享他们与健康状况有关的生活故事和护理经验;护理人员分享他们作为健康旅程参与者的故事;工作人员分享他们作为护理提供者的故事。自2010年以来,SIMW模型已在皇家联合医院巴斯NHS基金会信托基金中广泛使用。SIMW活动积极宣传那些通常不被听到的人的声音。SIMW模式增加了所有员工角色的同理心、同情心和善良,并帮助员工培养倾听技巧和反思练习。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
See it my way: Using patient, family/carer and staff stories to inspire and motivate NHS staff
© 2018 The Authors. Published by Archetype Health Pty Ltd.. This is an open access article under the CC BY-NC-ND 4.0 license. SUMMARY The See it my way (SIMW) model developed in 2010 is a free, onsite, quarterly storytelling event for patients, carers, and staff that lasts for one hour. Patients share their stories of living with a health condition and their care experiences; carers share their stories as participants in the health journey; and staff share their stories as providers of care. The SIMW model has been used widely in the Royal United Hospitals Bath NHS Foundation Trust since 2010. SIMW events actively promote the voices of people who are not normally heard. The SIMW model increases empathy, compassion, and kindness across all staff roles, and helps staff develop listening skills and reflective practice.
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