伦理谈判

F. Espinoza, Norma E. Velasco
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引用次数: 4

摘要

谈判者以各种方式评估对方的可信度。一种方法是通过买家或卖家的可信度来定义谈判的完整性:“他们在撒谎吗?他们是承诺过多还是兑现不足?”尽管有这样的初步评估,谈判者不能准确地预测业务结果,如实际风险、质量或对最终产品/服务的满意度。因此,在谈判的早期阶段,信任是促进谈判进程的关键因素。在本章中,我们将探讨伦理价值作为建立信任的公式在国际谈判中的应用。此外,我们提出了一种基于角色的、建立信任的、符合谈判者需求的道德方法。只有在道德框架内,信任才能成为一种关系的基石,真正为谈判双方和社会服务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Ethical Negotiations
Negotiators assess the trust-worthiness of their counterparts in a variety of ways. One way is to define the integrity of a negotiation by how much buyers or sellers can be trusted: “Are they lying? Do they overpromise or under-deliver?” Despite this initial assessment, negotiators cannot accurately predict business outcomes, such as actual risks, quality or satisfaction with end products/services. Therefore, trust is a key element to facilitate the negotiation process in the early stages of deliberation. In this chapter, we will explore the application of ethical values as a trust-building formula to aid in international negotiations. Furthermore, we propose a role-based, trust-building, ethical approach tailored to the negotiator's needs. Only within an ethical framework, can trust become the cornerstone of a relationship that will genuinely service both negotiating parties and society.
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