业务流程再造及其效率

E.B. Unanyan, V. Sidorova
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引用次数: 0

摘要

本研究的目的是调查使用业务流程再造的有效性。本文概述了使用业务流程再造机制的理论基础和实践方法,它允许组织从根本上重新思考他们如何做他们的工作,以改善客户服务,降低运营成本,最终增加利润。此外,本文还以两家电信公司合并为例,探讨了企业再造的过程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Business process reengineering and its efficiency
The purpose of the study is to investigate the effectiveness of using business process reengineering. The article outlines the theoretical foundations and practical methods of using the business process reengineering mechanism, which allows organizations to fundamentally rethink how they do their work in order to improve customer service, reduce operating costs and ultimately increase profits. In addition, the process of reengineering is considered on the example of the merger of two telecommunications companies.
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