ORGANIZATIONAL SEQUENCE, TURN-TAKING, AND ROLE-SWITCHING IN A HUMAN-ROBOT COMMUNICATION

Research on artificial intelligence has developed rapidly since the last fifteen years. Social studies and humanities scholars including linguists has put much attention on the relation between human-robot communications from wider and multidiscipline perspectives. Nonetheless, there is only a dearth of research investigating turn, sequence, and role-switching in humanoid interaction. Focusing on Sophia, the humanoid robot, the present study aims to examine three elements of dialogic- communication related to conversation. The present study applies a descriptive qualitative approach to investigate the research subject. Data consists of forms of utterances taken from two Sophia’s video that will be categorized into a sequence of organization, turn-taking, and role-switching functions. The results  of present study show that Sophia is able to perform human-like interactional features in terms of providing adequate adjacency pairs, turn-taking, and a sequence of organizations. The present study shows that Sophia is not able to interrupt a conversation because it needs a brief moment of silence before replying.