通过利用亚马逊,Yelp, Facebook和谷歌评论中的评论者历史风格测量来检测评论操纵

Nafiz Sadman, Kishor Datta Gupta, Ariful Haque, Subash Poudyal, Sajib Sen
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引用次数: 8

摘要

消费者现在在消费任何服务或产品之前都会查看评论和推荐。但商人们试图影响对其商品的评论和评级,以赢得更多的消费者。他们很少试图管理竞争对手的评论和推荐。通过日常消费者的标准查找很难检测到这些操作,但是通过彻底检查,客户可以识别这些操作。在本文中,我们试图模仿专家如何检测评论操纵,并提出与重要且众所周知的在线服务兼容的算法。我们提供了一种基于历史文体学的方法来检测评论操纵,并支持来自Amazon、Yelp、Google和Facebook的结果。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Detect Review Manipulation by Leveraging Reviewer Historical Stylometrics in Amazon, Yelp, Facebook and Google Reviews
Consumers now check reviews and recommendations before consuming any services or products. But traders try to shape reviews and ratings of their merchandise to gain more consumers. Seldom they attempt to manage their competitor's review and recommendation. These manipulations are hard to detect by standard lookup from an everyday consumer, but by thoroughly examining, customers can identify these manipulations. In this paper, we try to mimic how a specialist will look to detect review manipulation and came up with algorithms that are compatible with significant and well known online services. We provide a historical stylometry based methodology to detect review manipulations and supported that with results from Amazon, Yelp, Google, and Facebook.
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