群件中的角色冲突

[1993] Proceedings International Conference on Intelligent and Cooperative Information Systems Pub Date : 1993-05-12 DOI:10.1109/ICICIS.1993.291744

S. Watt

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引用次数: 10

摘要

群件和计算机支持的协同工作(CSCW)系统通常被认为是协作的，但某些类型的群体活动实际上可能是竞争的。作者研究了具有一个角色和多个角色的系统之间的差异，以及不同角色之间的潜在冲突是如何产生的。提供了设计规则来减少这种冲突的问题。这些规则通过一个涉及许多不同角色的大型协作系统的例子来说明。

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Role conflict in groupware

Groupware and computer-supported cooperative work (CSCW) systems are usually considered collaborative, but some kinds of group activity can actually be competitive. The author examines the differences between systems with one role and with several roles and how this potential conflict between the different roles arises. Design rules are provided to reduce the problems of this conflict. These rules are illustrated by an example of a large collaborative system involving many different roles.<>

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[1993] Proceedings International Conference on Intelligent and Cooperative Information Systems

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