镜像理论:说服互动系统的统一框架

Anthony Foulonneau, Gaëlle Calvary, Éric Villain
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摘要

能源或健康等社会挑战引发了说服性技术的研究。本文介绍了该领域的最新进展,并提出了TOM,即镜像理论,作为维持说服性互动系统发展的统一框架。TOM将诺曼的行为理论从人的角度反映到系统的角度,从而将说服建模为一个执行和评估的过程,进一步细化为七个阶段。本文表明,TOM对该领域的知识结构具有重要的价值。这种统一的价值在目前的两个系统上得到了例证。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The theory of mirror: a unifying framework for persuasive interactive systems
Societal challenges such as energy or health trigger research in persuasive technology. This paper presents a state of the art in the field, and proposes TOM, the Theory Of Mirror, as a unifying framework for sustaining the development of persuasive interactive systems. TOM mirrors Norman's Theory of Action from the human to the system, thus modeling persuasion as an execution and evaluation process further refined into seven stages. This paper shows that TOM is valuable for structuring knowledge in the field. This unifying worth is exemplified on two systems from the state of the art.
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