雷·克罗克在《创始人》中阐述了商务对话中的互动风格

Cindy Melani Pratikno
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摘要

本研究主要研究《创始人》传记电影中男主角Ray Kroc在与他人进行商务对话时的互动风格特征。作者运用Holmes(2006)的互动风格特征理论以及Holmes(2006)、Kuntjara(2012)和Paltridge(2006)的性别理论来支持她的研究。作者在本研究中对Ray Kroc在与他人进行商务对话时的话语进行了转录和分析,采用了定性的方法。促进性反馈、支持性反馈、和解性反馈、间接反馈、合作性反馈、个人/过程导向和情感导向都是Ray Kroc使用的女性互动风格的特征。他还展示了所有男性互动风格的特征,包括竞争性、攻击性打断、对抗性、直接性、自主性、任务/结果导向和参考导向。这项研究的结果支持了Holmes(2006)的观察,即根据工作场所的情况,男性和女性可以使用女性化和男性化的互动风格。Ray Kroc,一个充满竞争和阳刚的男人,使用女性化和男性化的互动风格来保持他与合作伙伴的牢固关系,同时实现他的商业对话目标。此外,建议对电影《创始人》或其他关注其他人物、情境和理论的电影进行进一步的研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Ray Kroc’s Interactional Styles Features in Business Conversation in The Founder
This study focuses on the features of interactional styles used by Ray Kroc, the male main character, when in a business conversation with others in The Founder biographical movie. The writer used Holmes’ (2006) theory of features of interactional styles and Holmes' (2006), Kuntjara's (2012), and Paltridge's (2006) theory of gender to support her in conducting this research. The writer transcribed and analyzed Ray Kroc's utterances during business conversations with others for this study, which took a qualitative approach. Facilitative, supportive feedback, conciliatory, indirect, collaborative, person/process-oriented, and affectively oriented are all features of feminine interactional styles used by Ray Kroc. He also demonstrated all masculine interactional styles features, including competitive, aggressive interruptions, confrontational, direct, autonomous, task/outcome-oriented, and referentially oriented. The findings of this study support Holmes' (2006) observation that men and women can use both feminine and masculine interactional styles depending on the situation in the workplace. Ray Kroc, a competitive and masculine man, used feminine and masculine interactional styles to keep his relationships with his partners strong and achieve his business conversation goals at the same time. Moreover, further research for the film The Founder or other movie that focuses on other characters, situations, and theories is recommended.
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