{"title":"印度公共服务中心(OSQ-CSC)的电子政务服务质量:结构方程模型研究","authors":"V. Uthaman, Vasanthagopal Ramankutty","doi":"10.1145/3326365.3326435","DOIUrl":null,"url":null,"abstract":"This study determines the dimensions for overall service quality of common service centres (OSQ-CSC) in India based on the perception of the beneficiaries.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"30 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Service Quality of e-Governance Services through Common Service Centres (OSQ-CSC) in India: A Study Using Structural Equation Modeling\",\"authors\":\"V. Uthaman, Vasanthagopal Ramankutty\",\"doi\":\"10.1145/3326365.3326435\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study determines the dimensions for overall service quality of common service centres (OSQ-CSC) in India based on the perception of the beneficiaries.\",\"PeriodicalId\":178287,\"journal\":{\"name\":\"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance\",\"volume\":\"30 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-04-03\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1145/3326365.3326435\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3326365.3326435","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Service Quality of e-Governance Services through Common Service Centres (OSQ-CSC) in India: A Study Using Structural Equation Modeling
This study determines the dimensions for overall service quality of common service centres (OSQ-CSC) in India based on the perception of the beneficiaries.